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2019-07-23 | 公共電視

Anti-Fraud Platform Helps Identify Suspicious News|防詐達人平台 可辨識網站.文字.查證圖片

Recently, Scams, fake news and misinformation have spread through messaging apps such as Line daily quickly. Therefore, tech companies are collaborating with the government's Criminal Investigation Bureau to provide unbiased fact-checking sites and platforms for the pubic to find the truth.

An ad that promotes a hospital's new endoscopic surgery has been shared across different groups' chats on Line, a popular messaging app in Asia. These ads often contain exaggerated literature and are difficult for the public to discern. A tech company has worked with the government's Criminal Investigation Bureau to develop an anti-fraud platform, which helps the public identify suspicious text, websites, and photographs.

Our company uses its AI technology to help filter the messages (in Line). If members of the public fall for certain fraud schemes, they can also report the situation to us. We have also begun to identify suspicious news, including those with photos. If some photos that you often received, especially the one that is deemed to include rumors, you also can report it to our app Dr. Message directly.

The company said that young people could often fall prey to fake job offers and online shopping messages, whereas older people are more likely to be manipulated by fake news and rumors. The team behind Line also conducted a survey and found out that in the past six months, 46 percent of Line users have received suspicious information via the app. However, only 25 percent of the public has passed on the corrected information. This shows that the people in Taiwan are not alert enough on fake news.

This means it's not that easy to verify if a piece of information is authentic on Line. Most of the time, people tend to verify the news on health, public affairs, life, transportation as well as legal matters. Consumers, for example, are often verify if the announcement of a new law or rule is true.

If a user sends a piece of suspicious information to the platform, it will verify whether the information is authentic. The company behind Line has also launched its platform that helps verify fake information. There are also four online platforms that publish fact-checked information, they are the Taiwan FactCheck Center, MyGoPen, Cofacts and Rumor&Truth. These platforms also work with the Executive Yuen to respond to the public's questions. The public is advised to not passing on messages and news that have not been verified.

宣稱是某家醫院的胃視鏡廣告,在LINE群組轉傳,假如沒意識到圖片夾藏的文字過於誇大,還是會有人受騙上當。如何分辨真假?有科技公司和刑事局合作,民眾將可疑的文字、網址甚至是圖片,轉傳到「防詐達人」平台,就能分辨訊息的可信度。

趨勢科技全球行銷資深經理 劉彥伯表示:「我們透過我們公司,有AI人工智慧的方式,來做一些訊息上面的過濾,另外,民眾當他如果被騙的時候,他也可以透過「防詐達人」來回報給我們,在最近我們也開始有新聞型的辨識,甚至包含圖片型,你只要把一些你常用的,可能你覺得是謠言圖片,你也可以直接傳給「防詐達人」。」

科技公司觀察,年輕族群,容易被假的打工或網購訊息釣魚、詐騙,年長者則容易成為假新聞、假謠言的輿論操控對象。LINE本身則做了民調,發現台灣用戶近半年來,有46%的民眾在LINE看到可疑訊息,但只有兩成五的民眾會轉傳「查證後」的正確訊息,顯示民眾對假消息的敏感度偏低。

LINE台灣總經理 陳立人表示:「這意味著說可能對於一個訊息,要判斷他的真假,要找個地方查證,不是這麼簡單,一般大家感覺到需要查的,最多是發生在是健康,然後另外公共事務、生活、交通,有的時候跟一些法律,譬如說新的規定,到底是真的,還是假的?這些都是消費者覺得很容易疑惑。」

將親友傳遞來的消息,轉貼到訊息查證平台,就會幫你辨別是不是假新聞,LINE自己也推出官方版的訊息查證平台,如果是台灣事實查核中心、MyGoPen、真的假的、蘭姆酒吐司,四家查核單位數據庫已經掌握到的訊息,會幫忙過濾、辨別,也會串連行政院澄清專區,回應民眾疑慮。但如果是還沒回報過的消息,就必須再等待查證,釐清後再回傳給用戶。

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