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2020-05-07 | 公共電視

MRT Bannan Line Rolls Out Carriage Crowdedness Alert|北捷"車廂擁擠度"即時告知 板南線先試辦

Starting from May 7, the Taipei Rapid Transit Corporation will add a "crowdedness in MRT carriages" information on station signs and its mobile app to inform passengers, such that they can choose to avoid crowded carriages in light of the pandemic.

All the seats on this MRT train carriage are taken and one needs to move sideways in order to pass through. This carriage is hence marked as "orange" to represent "a bit crowded" in the "crowdedness in MRT carriages systems indicator" put forward by the Taipei Rapid Transit Corporation. The alert system is intended to assist passengers to avoid crowded carriages during the COVID-19 pandemic.

I think it's inconvenient because I still need to get on the train if I were in a hurry.

I can see if the carriages were crowded or not once I step onto the platform, so I think it's redundant.

The newly added function is split into 4 levels, from less crowded to very crowded. The green light represents passengers can move without any trouble within the carriages; the yellow represents passengers can move easily inside the carriages; the orange light means it's a bit crowded and that passengers need to move sideways to pass through; the red light means the carriage is very crowded and it's hard for passengers to move inside the carriage.

The Taipei Rapid Transit Corporation said it added a pressure sensor under the carriages by suspension so that it could detect how much weight the carriages are bearing. This system is actually a part of a smart maintenance system to record the load data every day, but it has been put online in advance as a virus preventative measure to provide passengers with timely information.

We are doing test runs on lines with higher carrying capacity, so our next test run would be the Wenhu Line. We will continue to put this system online and observe the effectiveness later so that we can plan the follow-ups.

Currently, the JR line in Japan provides a similar service as well. The Taipei Rapid Transit Corporation said it has visited other countries and adapted their experiences to the MRT lines. It has taken the company 3 months to convert the measurements on the loading capacity to measure the crowdedness inside a carriage. As of May 7th, the new alert system will begin the test run on the Bannan Line.

Passengers can use the mobile app on their cell phones or look out for the sign boards within the stations to learn the crowdedness of each carriage.

實際走進顯示為"橘色"燈號,代表"人略多"的三號車廂,座位都被坐滿,想通行得稍微側身,台北捷運公司即日起在板南線提供車廂擁擠度資訊查詢,希望在防疫期間,協助旅客避開人潮較多的車廂。

旅客表示:「覺得不方便,趕時間還是得要擠。」

旅客表示:「走進來就可以看得到,就是我覺得這有點,多此一舉的感覺。」

這項新上線的功能,將擁擠度由人少到人多分為四級,綠色是舒適車廂內移動無阻礙,黃色為普通,車廂內移動容易,橘色略多,在車廂內移動需側身,紅色代表人多,想在車廂內移動會有點困難,北捷表示,這在車廂底下使用懸吊方式裝置"壓力感測器",所測得的車輛負重資訊,原本是智慧系統維修系統的一環,記錄每日車輛載重數據,因應防疫,提前上線,作為服務旅客的及時資訊。

北捷副總經理 黃清信表示:「因為中高運量各有一個路線(試辦),所以我們下一個路線,會是在文湖線,把這個服務持續來上線,那後續的部分我們再看,這個功能的效果,我們再繼續規劃後續的一個進度。」

目前日本JR也有提供類似服務,北捷公司表示過去也曾參訪借鏡國際經驗,費時三個多月將車廂載重壓力值,換算為擁擠度,即日起在板南線全線試辦,旅客可以使用手機app,或在車站內的看板看到各車廂的擁擠度。

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